Last updated: September 21, 2020

This Privacy Policy describes how we collect, use, process, and disclose personal information, in conjunction with your access to and use of Boxentriq. By using any of our services, including our apps or websites, you are explicitly agreeing to our use, in the ways described below, of any personal information you may give us in order to provide, monitor or secure your user experience.

Data Controller

Johan Åhlén AB is the Data Controller for managing information according to this privacy policy. The company is registered at Bolagsverket in Sweden with registration number 556666-8538 and address Fullriggaregatan 18, 234 42 Lomma, Sweden.

Service Providers

We use service providers to host our game servers and other resources to provide the game. Service providers may be located inside or outside of the European Economic Area (“EEA”). These providers have limited access to your information to perform these tasks on our behalf and are contractually bound to protect and to use it only for the purposes for which it was disclosed, always observing this Privacy Policy.

Data Collection

We collect data necessary to provide you with our services. We collect data also for diagnostics and security purposes.

In some countries, any collection of data on persons under a certain age is restricted by law. Should we find that a user is not of the applicable legal age, we could not legally continue our services. We reserve the right in such an event to permanently terminate a game account, with no rights to any refunding.

Information that we collect

When you use Boxentriq website or app, we automatically collect information including:

  • Usage Information: We collect usage information from within the Boxentriq apps. We also use Google Analytics for collecting usage information from our websites.
  • Log Information: For diagnostic and security purposes we collect information on gameplay and errors, or other unusual events.
  • Support history: We record, analyze and retain all support dialogues to improve our services. Any personal information you may have provided to enable us to successfully deal with support issues is pseudonymized upon completion of the issue and can then no longer be attributed to a specific user.
  • Device Information: We collect statistics about devices used to access the Boxentriq apps.
  • Payment Transaction Information: We collect in-app payment receipts to fulfil our delivery of services purchased.
  • Cookies: We use cookies and similar technologies to improve the game experience. You can disable cookies, but since cookies are necessary to provide the game experience, you will not be able to complete the game. For more information, please see our Cookie Policy.

Data Processing

Processing of personal data is carried out in accordance with the provisions of the General Data Protection Regulation (GDPR), which applies in the EU from May 25, 2018. If required by law, we will obtain consent before initiating any processing of anyone´s personal data.

Data Usage

We use, store, and process the information collected to provide, understand, improve, and develop the Boxentriq game, detect fraud, abuse and security incidents, and to comply with our legal obligations.

Our use of personal information is limited to the delivery of our products, supporting the use of them, or performing such other services or tasks deemed necessary to develop our products and maintain a legitimate and appropriate use of them.

Sharing and disclosure

We do not share information about you with third parties unless necessary to provide, understand, improve, and develop the Boxentriq game, or to detect fraud, abuse, and security incidents, and to comply with our legal obligations.

Your rights

You may exercise any of the rights described below by using the game’s Message Centre found under OPTIONS. Please note that we may ask you to verify your identity before taking further action on your request. By clicking “Forget me”, you can at any time delete any information identifying you, whether given by you, or collected by us during game play or resolving support issues.

Rights that you may have, depending on the country in which you live, include:

  • Accessing, correcting, updating, or requesting deletion of your information.
  • Objecting to processing of your information, asking us to restrict processing of your information, or requesting the portability of your information.
  • Withdrawing your consent at any time if we have collected and processed your information with your consent. Withdrawing your consent will, however, not affect the lawfulness of any processing that we have done prior to your withdrawal.
  • Complaining to a data protection authority about our collection and use of your information. For more information, please contact your local data protection authority.

Your choices

You can enter a random name or pseudonym when asked for your first name. It will not have any impact on the game.

You can disable cookies, but since cookies are necessary to provide the game experience, you will not be able to complete the game.

Changes to this privacy policy

We reserve the right to modify this Privacy Policy at any time. When we do, we will provide notice to you by publishing the most current version and revising the date at the top of this page. If we make any material change to this policy, we will provide additional notice to you by displaying a prominent notice on our Platform.